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Residential Services FAQs

Frequently Asked Questions

These FAQs have been designed to keep you well informed about how IGECON supports homeowners with reliable, energy-efficient solutions tailored to improve comfort, safety, and long-term savings. 

What residential services does Igecon offer?

Igecon offers a comprehensive range of residential services including EV charging station installation, electrical troubleshooting, energy audits, emergency handyman repairs, plumbing, insulation, generator and UPS setups, electricity bill reduction, electrical consultancy, workshops and training, and support through the R.E.A.P. Programme. You can view all our residential services here.

You can schedule a consultation directly through IGECON’s website by filling out the consultation request form and selecting your preferred service. A member of the team will follow up with available dates and payment details to confirm your appointment.

No, our consultations are paid services. IGECON provides expert assessments and tailored solutions and the consultation fee ensures a high level of service and a commitment to delivering value from the very first meeting. You can get started by filling out our consultation form here.

Yes. Through services like lighting upgrades, insulation and renewable energy solutions, IGECON identifies high-consumption areas and recommends actionable changes to reduce monthly electricity costs. You can view all our residential services here to decipher which one would best meet your needs.

The Rural Electrification Assistance Programme (R.E.A.P.) is a government-supported initiative helping low-income households get connected to the electricity grid. IGECON supports applicants by ensuring homes meet T&TEC requirements and guiding families through the paperwork, inspections, and final connection process. You can find a detailed breakdown of IGECON’s approach to the R.E.A.P. Programme by visiting here, or you can find more answers to some frequently asked questions here.

Yes, it’s crucial to have a certified technician like those at Igecon install your EV charger. This ensures compatibility with your vehicle, safety for your home’s electrical system, and adherence to local electrical codes. More information about our EV installation services can be found here.

Absolutely! IGECON can evaluate your home’s electrical stability and perform troubleshooting to get to the root cause of the problem.

IGECON’s Residential Electrical Troubleshooting service focuses on quickly identifying and resolving electrical issues within your home to restore safety and functionality. Whether it’s frequent power outages, flickering lights, tripping breakers, or faulty outlets, our certified electricians conduct a comprehensive diagnostic to locate the root cause. We use advanced testing equipment and proven techniques to ensure every problem is accurately assessed and repaired. Beyond fixing the immediate issue, we also provide recommendations to prevent future electrical faults and improve the efficiency and safety of your home’s electrical system. Check out more on our residential troubleshooting here.

IGECON offers emergency plumbing repairs, leak detection, pipe replacement, fixture installation, and water-saving upgrades — all delivered with reliability and expert craftsmanship. You can view more of our plumbing services here.

Response times vary depending on your location and the nature of the issue, but Igecon prioritizes emergency calls and strives to dispatch a technician within the same day for urgent electrical, plumbing, or handyman issues.

Yes. Igecon provides pre-storm inspections, ensures electrical systems are secured, installs surge protection, reinforces insulation, and sets up backup generators to keep your home safe and powered.

Signs include fluctuating indoor temperatures, high energy bills, drafts, and mold. IGECON can assess your home’s insulation during an electrical troubleshooting and recommend materials and areas for improvement. You can find more information about insulation here and you also schedule a consultation for said service here. 

Yes. IGECON specialises in modernising outdated electrical systems to meet current safety standards, accommodate newer appliances, and support future tech like EV chargers and smart home setups.

Yes, IGECON offers workshops and educational sessions to help homeowners understand energy efficiency, home maintenance, and how to make informed upgrades that improve safety and reduce costs. You can find out more about our Workshops and Training here. 

Yes. IGECON can coordinate electrical inspections, help homeowners meet T&TEC and regulatory standards, and secure inspection certificates — ensuring your property is compliant and ready for safe electrical service.

IGECON provides residential services throughout Trinidad and Tobago, with a focus on underserved rural communities as well as urban and suburban areas. If you’re unsure whether your location is covered, feel free to reach out via the contact form.

Yes. IGECON offers bundled service options for homeowners who need multiple upgrades or repairs — like combining an energy audit, electrical rewiring, and generator installation. Custom packages are discussed during your consultation for tailored recommendations and pricing.

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