Skip to content Providing answers to common questions about eligibility, application steps, and how IGECON supports households in accessing safe, reliable electricity under this government initiative.
These FAQs have been designed to keep you well informed about the post-application process, ensuring transparency and a smooth experience with IGECON. Should you require any further clarification or have additional questions, please do not hesitate to get in touch.
Your application is only the initial step.
Once you apply, expect further communication – a contractor will contact you to confirm the details. However, it is important to note that work does not commence immediately. Contracts must be signed, and all necessary paperwork and preparatory steps completed, before the job can begin.
The contractor’s call is to inform, not to signal the start of work.
When a contractor contacts you after your application, their call is intended to outline the next steps – such as signing the contract and finalising other preparatory requirements. This procedure ensures that all legal and technical details are in order before any on-site work is carried out.
Contractors are there solely to carry out the electrical installation.
It is crucial to understand that the contractor’s role is limited entirely to the installation of the electrical system. Clients are expected to have their residences ready without the need for the contractor to undertake tasks such as moving furniture or rearranging spaces. A comprehensive list will be provided to clarify your responsibilities and to avoid any alterations to the approved lighting design.
The list outlines your responsibilities and preserves the integrity of the lighting design.
This document details all the preparatory steps required on your part before the installation commences. It explicitly states that no modifications should be made which might affect the lighting design already set out by the lighting designer. This ensures the design remains consistent and that the transition into the installation phase is smooth.
Following the checklist is crucial to maintain the approved design.
After your selection for the R.E.A.P. programme, you will receive detailed guidance, including a comprehensive checklist. Adhering to these instructions ensures that the pre-approved lighting design will not be altered during any preparatory work. Should you have any uncertainties regarding the pre-installation steps, our support team is on hand to offer further clarification.
Assistance is readily available.
If any aspect of the process or your responsibilities is unclear, please contact our customer support directly. Our team is available to answer your queries and to ensure you fully understand each stage – from the application and contract signing to the commencement of the work.
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